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CANCELLATION INSURANCE

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If you wish to submit a claim, you should download this claims form, fill it in and within seven days send it to:

Allianz Global Assistance
Rue des hirondelles, 2
1000 Bruxelles

Tel.: +32.2.290.64.11 
Email: tcc@allianz-global-assistance.be
Web: www.allianz-global-assistance.be

Click here for further details.

You may apply for proof that your tickets were not scanned here. Careful: it is not possible to purchase cancellation insurance when you order a package.


Beware: for technical reasons, it's not possible to buy a cancellation insurance for a package. A package contains various types of tickets for example entry ticket and parking ticket, ...

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Many events offer the possibility to purchase a cancellation insurance along with your tickets. 
This insurance renders it possible to cancel your ordered tickets as a result of certain events, such as a serious illness, a serious accident, injury or death of the insured person or a close relative, pregnancy complications, serious damage to the vehicle used to reach the event, etc.

Careful: this insurance does not cover cancellations that might result from terrorist threats.
You may look for more information here.

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