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GIFT CARDS

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The Ticketmaster Gift Card can be used in one go, or partially, to buy all tickets (and possible other products) sold on Ticketmaster.be.

The Gift Card can only be used to buy tickets for events that take place in Belgium.

Watch out! The Gift Card isn't accepted at all of the Ticketmaster point of sales.

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You can check your Gift Card balance online. You will need your Gift Card number and your PIN code.
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The Ticketmaster Gift Card expires 12 months after its sale date.
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For the time being, it is possible to buy a maximum of 20 Ticketmaster Gift Cards in one go.

If you would like to make an order for your company, you will need to contact our Product Manager via email.

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Ticketmaster Gift Cards bought at a store are automatically activated once you have made the payment.

Ticketmaster Gift Cards bought online are validated and activated within 24 hours.

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If you would like an invoice please send us an email. It is important that you include your order number and all other relevant information in this email.
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That's annoying! This could be due to several reasons. Please try again later. If you still get an error, then feel free to contact us.
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You can buy them online, at Carrefour Express and Mediamarkt.
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Have you checked your Ticketmaster Gift Card balance? If there is no issue with your balance then please contact us. You will need to communicate your Gift Card number in order for us to help you efficiently.
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Unfortunately, the Ticketmaster Gift Card is not replaceable if lost or stolen. Please refer to Article 9.1 in the terms of use.
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Unfortunately, it is not possible to extend the expiration date of your Ticketmaster Gift Card. If the 12 months after the sale date have passed it is no longer possible to use your Gift Card (even if you technically still have a balance to redeem). We will not refund any outstanding balances on your Ticketmaster Gift Card.
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Would you like to cancel your order for a Ticketmaster Gift Card? Please contact our customer service in the next 14 days. You will need your order number, which can be found in the confirmation email that you received after your transaction.
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The perfect last minute gift! It's very easy; just order your Ticketmaster Gift Card online and instead of having to wait for your Gift Card to come through the mail, you will receive an e-Gift Card via email. You can even add an image or a message to give it that personal touch!
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For the time being, our Gift Cards can't be sent by mail. You will automatically receive an e-Gift Card in your inbox within 24 hours.
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