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As you could use a single word or group of words for the subject you would like to perform search, you can also ask questions. Frequently Asked Questions search system is supported by the Natural Language Processing technology, it intends to provide you the most appropriate answers related to the issue you are searching.

Please, try to use explanatory expressions and try ask clear questions when you are performing the search as much as possible. For example; such as, “What are the payment terms?” or “Can we buy tickets by instalments?”

If you think that the answer you have found is not sufficient, you can fill in the form when it appears when you answer the question of “Is this answer sufficient for you?” as “No” and you can reach us in order to receive more detailed answer. Customer Relations officials will contact in the shortest time possible.




You can find answers to most questions here in the FAQ.

Were you unable to find an answer to your question? Then please contact us by filling in this form or sending an email to help@ticketmaster.be

If you wish to send us a letter then please use this address:

Ticketmaster België
Buro&Design Center
Esplanade 1 B33
1020 Brussel

You can order tickets by giving us a call from Monday to Friday at 9am until 12.30pm and 1.30pm until 6pm. You can reach us using the following telephone numbers:

  • within Belgium: 0900 40 850 (€0,50/min)
  • International: +32 70 660 601 (€0,30/min)

For all your other questions you can reach us using the number +32 70 222 107 (€0,30/min) from Monday to Friday at 9am until 12.30pm and 1.30pm until 6pm.

Have you ordered tickets with us before? Then you can call us using the toll free number +32 2 808 19 80, from Monday to Friday at 9am until 12.30pm and 1.30pm until 6pm.

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