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As you could use a single word or group of words for the subject you would like to perform search, you can also ask questions. Frequently Asked Questions search system is supported by the Natural Language Processing technology, it intends to provide you the most appropriate answers related to the issue you are searching.

Please, try to use explanatory expressions and try ask clear questions when you are performing the search as much as possible. For example; such as, “What are the payment terms?” or “Can we buy tickets by instalments?”

If you think that the answer you have found is not sufficient, you can fill in the form when it appears when you answer the question of “Is this answer sufficient for you?” as “No” and you can reach us in order to receive more detailed answer. Customer Relations officials will contact in the shortest time possible.

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MY ACCOUNT

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1. Log in to our site, by clicking on your ACCOUNT
2. Fill in your e-mail address and password, and click on the LOG IN button
3. Click a second time on your ACCOUNT
4. Now click EDIT PROFILE
5. You can now change your data and change your preferences. To unsubscribe, please click Newsletters and marketing
6. To unsubscribe, un-check and click UPDATE PREFERENCES
7. You will now no longer receive our commercial newsletters.

For a more illustrated explanation, please follow this link.

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To create a customer account, take the following steps:

  • Click on ‘Create an account
  • Fill in the required fields. (Please enter a correct e-mail address that you use at regular intervals. An e-mail will be sent to the e-mail address that you register in your account in the event of a cancellation or postponement.)
  • Would you like to stay informed about the latest news? Tick the ‘Allow Ticketmaster to send me a newsletter’ box.
  • Click on ‘Accept and continue’


Congratulations, your account has been created. You can now book tickets, check out an overview of your orders, print e-tickets and change your profile. Have fun on Ticketmaster.be!

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No worries, to get a new password, you can simply go to My account and click on the ‘Forgotten your password?’ link.

You will then get sent a standard password by e-mail that you can use to login in again. You can then change the password in your account, under the ‘Change my profile’ tab.
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Unfortunately the accounts from the various countries are not linked.
To safeguard confidentiality, we cannot share our databases.
If you would like to book tickets on Ticketmaster.be, you will have to create a new account.
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